Service Matters

Taking a more human approach to AI

Artificial Intelligence (AI) is all about machines, obviously. Except it’s not. In truth, discussions surrounding AI may often centre around...

Serving those who served our country

Serving those who served our country

  When she transitioned from the Army into the private sector, Karen Drosky had to change how she described her...

Getting smart at being smarter

Global access to data is exploding. At the same time, our ability to categorise, classify and analyse this data is...

CYBG banks on digital transformation

I recently came across an amusing cartoon by Marketoonist where a digital transformation expert is aiming to present via a...

Building a Great Employee Experience is a Team Sport

The word ‘experience’ is morphing from an HR-only priority to a company-wide collaboration theme for organizations focused on bringing better...

Know Your Desired Outcomes―IoT and Consumables in 2019 (and Beyond)

Unless you’ve been living under a disconnected rock, you’ll know that the Internet of Things (IoT) has developed to become...

IT automation led to innovation in Howard County Government

ServiceNow has helped thousands of businesses automate IT workflows. Today, a growing number of organizations are also using ServiceNow to...

Digital Is Now A Subject

There are college degrees in computer science and software engineering that feature various different programming languages and methodologies. Looking further,...

ServiceNow Named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools

ServiceNow Named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools

The ServiceNow team is excited to announce that we have been recognized as a 2018 Gartner Peer Insights Customers’ Choice...