Service Matters
The Race to Innovate at CIO 100 Symposium

The Race to Innovate at CIO 100 Symposium

CIO 100 Symposium I recently had the pleasure of attending CIO Magazine’s 2016 CIO 100 Symposium where they celebrated the...

74% of businesses will be restructuring their HR departments in the next 12 months

74% of businesses will be restructuring their HR departments in the next 12 months

For HR professionals, people are the priority. Yet HR teams are not able to focus on the aspects of the...

The CIO Imperative: Driving Enterprise Velocity

The CIO Imperative: Driving Enterprise Velocity

Velocity is everything. How fast your company moves will determine its survival. I use the word “survival” on purpose: Competition...

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Enable the Service Revolution

Knowledge16 is into its final day, and it’s been the largest Knowledge event ever. With more than 10,000 attendees – and...

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Drive the Service Revolution

Today is Day 2 at Knowledge16, and there is a tremendous buzz in the air. We’re continuing to build momentum...

Service Management

Experience the Service Revolution

It’s been an incredible first day at Knowledge16. We’ve made enormous strides over the last 10 years, growing from 150...

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The Service Revolution is Happening Now

Getting things done in our personal lives with online consumer services has never been easier. So why does it seem that...

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Transparency and Control in a Cloud-y World

The Enterprise Cloud will revolutionize how people do their jobs. Believe it or not, that is not hyperbole but something...

Size Matters

Size Matters – Scaling the Enterprise Cloud

To date, blogs in the Enterprise Cloud series have explored the ServiceNow multi-instance architecture, our focus on availability and redundancy,...

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