Service Matters

ServiceNow is a Leader in Integrated Risk Management

I am excited to tell you that ServiceNow has been named a Leader in the inaugural Gartner Magic Quadrant for...

Bank of the future?

By Jason Bell Banks are in transition. They are looking closely at their traditional core services, such as money management...

Citizen Empowerment Through ServiceNow

By Shakira Talbot Traditionally, the conception of the “consumer” and the “citizen” have always been distinct. Consumers demand choice, speed,...

How Will Intelligent Automation Improve the Public Sector?

By Alex Osborne, Sales Director, ServiceNow   With the need for digital transformation progressing at pace, a raft of burgeoning digital...

Epicor’s customer service transformation is “everything you hope for”

Epicor’s customer service transformation is “everything you hope for”

Not many companies can replace all their systems and still show improving metrics Winning a Stevie® Award one time is...

Could Cloud Platforms Help Attract Digital Talent to the Public Sector?

Could Cloud Platforms Help Attract Digital Talent to the Public Sector?

By Shakira Talbot Although digital transformation is having a revolutionary effect on service delivery, the vast majority of government and...

Best Practices in Financial Services Vendor Risk Management

Best Practices in Financial Services Vendor Risk Management

The largest banks and credit card companies can have close to 50,000 suppliers[1]. And with security breaches on the rise,...

The Transformation of Everyday Work Lives Through Cloud Computing

by Alex Osborne, Sales Director, ServiceNow The UK government’s public cloud-first initiative has benefits beyond value for money. Public cloud solutions...

The Trend Towards Cashless Payment

by Karl Boehm, Enterprise Account Executive, ServiceNow The payments industry is one of the fastest moving and most exciting industries in...