Security CTO: Why I Joined ServiceNow

I’ve had the great fortune to spend my career doing work that I love – helping to secure the technology that connects the world.  Over the past 10 years, I’ve had a first-hand view of the emergence of cloud computing and the amazing technology shift it has brought about in the enterprise.  Business has changed, and the realm of Information Security has changed along with it.

The past decade provided a wave of innovation in firewalls and network defenses, end point protection, vulnerability assessment, anomaly detection and security analytics.  But we have neglected security operations and how to respond to security incidents.  We are responding to attacks the same way today that we did a decade ago.  That shows in the data.  It takes security teams  66 days to contain a breach. Two months is far too long.

I joined ServiceNow because I want to help enterprises rethink security operations and how they manage risk in the age of cloud computing. We can provision infrastructure with the press of a button and deploy workloads to the cloud in minutes.  Our security operations need to keep up.  As a former CSO, I am acutely aware of how important it is to respond quickly to new threats and scale security to meet the needs of the business.

Enterprises need to cut through the noise and move faster, and they need a new approach to security response.  Too much is at stake.  I will be speaking on this topic on two panels at the National Cyber Security Alliance (NCSA) and NASDAQ Cybersecurity Summit hosted at the NASDAQ MarketSite in New York’s Times Square on October 16. I hope to see you there.

Brendan O’Connor
Brendan O'Connor is Security CTO at ServiceNow. Before joining ServiceNow, Brendan spent 10 years at Salesforce as where he led Salesforce's global information security organization as CSO. Prior to his role as CSO, Brendan was VP Product Security at Salesforce. Brendan has also worked in the Financial Services and Communications sectors. His past experience includes work as a vulnerability researcher, security engineer, and privacy advocate.

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