Posts by Alex Osborne

Delivering on the promise of digital citizen services

65 per cent of civil servants think their existing IT infrastructure is partly to blame for holding back departments’ modernisation...

Are Legacy Systems Holding the Public Sector Back?

Over the past decade, multiple governments have made digital development a priority, with “digital by default” the new standard for...

How Will Intelligent Automation Improve the Public Sector?

With the need for digital transformation progressing at pace, a raft of burgeoning digital technologies could revolutionize service delivery in...

The Transformation of Everyday Work Lives Through Cloud Computing

The UK government’s public cloud-first initiative has benefits beyond value for money. Public cloud solutions can have a transformative effect...