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Posts by Deepak R. Bharadwaj

Chatbots and the Future of Employee Experience

Chatbots and the Future of Employee Experience

What is the future of employee experience?  To get a view, ServiceNow conducted a survey at this year’s HR Tech...

How a $4B Healthcare Provider Saves $9M and Achieves a 400% ROI in Three Years

How a $4B Healthcare Provider Saves $9M and Achieves a 400% ROI in Three Years

New Research Study Details the Total Economic Impact (TM) of ServiceNow HR Service Management Today’s workforce expects consumer‑grade service experiences....