Posts by Paul Hardy

A new CSM paradigm

Business is changing, continuously. Not just in terms of commercial markets and the product and service diversification that happens every...

Fujitsu Is ‘Shaping Tomorrow’ With ServiceNow

There’s always an air of electricity in the room when a really enthusiastic, committed and forward-thinking group of technology practitioners...

Legal Technology Transformation: The Challenges

To clear the air from the start, the legal sector is not always best known for its early adoption or...

Clearing a Path on the Road to Reusable Data

When focusing on good data and its reuse, we often see instances where companies are trying to manage data across...