CSM

NICE breaks free from legacy CRM with award-winning CSM solution

August 1, 2018 Paul Selby
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CSM, Industry Focus

When your mission is to perfect the customer experience, you take customer satisfaction seriously. That’s why NICE came to ServiceNow...

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Bank of the future?

July 17, 2018 Jason Bell
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Cloud and Technology, CSM, Industry Focus

Banks are in transition. They are looking closely at their traditional core services, such as money management and movement, lending,...

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