Customer Perspectives

The Race to Innovate at CIO 100 Symposium

The Race to Innovate at CIO 100 Symposium

CIO 100 Symposium I recently had the pleasure of attending CIO Magazine’s 2016 CIO 100 Symposium where they celebrated the...

How Service Management Transforms Employee Onboarding

As a former HR executive and ServiceNow’s HR evangelist, I understand the pain of employee onboarding. In speaking with HR...

Driving Down Healthcare Costs Through Service Transformation

Becton, Dickinson and Company (BD) is a major American medical technology company with more than $10 billion in annual revenues....

Why We Need to Change IT Culture

And Why It Takes a Village and a Sledgehammer For consumers, the world is changing faster than ever. The web...

Change Culture + Change Processes = Productivity Gains

I was excited to attend the CIO100 Symposium and Awards Ceremony (#CIO100) last week in Colorado Springs. The prevailing themes focused on...

CIO-Strategy

CIO Strategy: Three Imperatives for IT Vitality and Business Success

A video interview with Sheila Jordan, CIO, Symantec IT is not just about reducing cost and driving new efficiencies. Sheila...

Crushed by boxes

IT Fitness Without the Treadmill

A video interview with Mike Carraway, Senior IT Director, Red Hat Most enterprise IT organizations know the strain of just...

80-20

Quick Introduction of Services Stimulates Demand from Shared Services

How Vantiv Uses Frequent Release Strategy to Drive Continuous Improvement Of Service Time and time again, once the notion of...

New Levels of Innovation - CIO Perspective

CIO Perspective: “Elevating the Work of IT”

A video interview with Atticus Tysen, Senior Vice President and CIO, Intuit Atticus Tysen made the surprising jump from executive...

Customer Perspective

A Year in the Life: Transforming Project Portfolio Management

We’re extremely fortunate to have a guest blogger today. Etta Wilson, ServiceNow Architect and Administrator at CareFusion, shares her story...

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