Executive Insights

Citizen Empowerment Through ServiceNow

By Shakira Talbot Traditionally, the conception of the “consumer” and the “citizen” have always been distinct. Consumers demand choice, speed,...

How Will Intelligent Automation Improve the Public Sector?

By Alex Osborne, Sales Director, ServiceNow   With the need for digital transformation progressing at pace, a raft of burgeoning digital...

Could Cloud Platforms Help Attract Digital Talent to the Public Sector?

Could Cloud Platforms Help Attract Digital Talent to the Public Sector?

By Shakira Talbot Although digital transformation is having a revolutionary effect on service delivery, the vast majority of government and...

Best Practices in Financial Services Vendor Risk Management

Best Practices in Financial Services Vendor Risk Management

The largest banks and credit card companies can have close to 50,000 suppliers[1]. And with security breaches on the rise,...

The Transformation of Everyday Work Lives Through Cloud Computing

by Alex Osborne, Sales Director, ServiceNow The UK government’s public cloud-first initiative has benefits beyond value for money. Public cloud solutions...

The Trend Towards Cashless Payment

by Karl Boehm, Enterprise Account Executive, ServiceNow The payments industry is one of the fastest moving and most exciting industries in...

Driving Public Sector Digital Transformation

Ronald Reagan once said, “The nine most terrifying words in the English language are: I’m from the government and I’m...

Public Sector Digital Transformation

Public Sector Digital Transformation

Interview with Alex Osborne, Sales Director, ServiceNow As governments around the world strive to adopt digital transformation programmes, as well...

The digital journey ahead for the transportation industry

I was excited to host the airlines and transportation industry panel at Knowledge18 this year, as this is a sector...

ServiceNow Technology Enables People in the Fourth Industrial Revolution

ServiceNow Technology Enables People in the Fourth Industrial Revolution

Speaking at Knowledge18 this morning, ServiceNow Chief Product Officer CJ Desai, expanded on President and CEO, John Donahoe’s keynote, and...

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