HR Service Management

What Employee Experience Really Means

What Employee Experience Really Means

Despite many companies’ efforts to embrace new technologies and more human-centric working practices, there are still some workplaces today that...

The Power of an Amazing Onboarding Experience

Onboarding is a critical moment in the employee life cycle. It is the unique opportunity companies have to engage their...

Increasing HR Efficiency in the Public Sector

HR systems occupy a precarious position within the public sector, particularly after the legacy of heavy cuts implemented by the...

Transforming the Employee Experience – Difficult in Manufacturing Companies?

Talking about digitising HR systems and transforming the Employee Experience (EX) in global or multi-country companies, I am often asked...

Dell Makes Tech Decision to Drive HR Revolution

Dell Makes Tech Decision to Drive HR Revolution

“Our mission is to bring forth a winning culture for our customers and employees” stated Mairead Coughlan, HR Director for...

After Hurricane Harvey, ServiceNow Demonstrates Its True Impact on the Employee Experience

If you’re like me, when you hear about a natural disaster, you want to do something to help. Of course,...

The Digitization of the Employee Experience

The Digitization of the Employee Experience

I recently had the opportunity to hear Pat Wadors, Chief Talent Officer, ServiceNow and Jason Averbook, CEO and Co-Founder of...

Making Work More Enjoyable and Simple for Employees

Consider an employee’s morning, before she starts work: She wakes up early to an alarm, which plays the song she...

How ServiceNow uses Enterprise Onboarding and Transitions to Accelerate New Hire Provisioning by 94%

How ServiceNow uses Enterprise Onboarding and Transitions to Accelerate New Hire Provisioning by 94%

One of our founding principles at ServiceNow is to bring the same experiences we all enjoy as consumers to the...

Chatbots and the Future of Employee Experience

Chatbots and the Future of Employee Experience

What is the future of employee experience?  To get a view, ServiceNow conducted a survey at this year’s HR Tech...

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