HR Service Management

Aggressive Business Growth Demands More Efficient HR

Aggressive Business Growth Demands More Efficient HR

For businesses with large-scale growth objectives, streamlining HR processes might not be top of mind. But it should be. When...

You Can Finally Give Employees the Onboarding Experience They Deserve

You Can Finally Give Employees the Onboarding Experience They Deserve

Last week at our annual Knowledge17 user conference, we announced the latest application in the HR Service Delivery product line,...

How a $4B Healthcare Provider Saves $9M and Achieves a 400% ROI in Three Years

How a $4B Healthcare Provider Saves $9M and Achieves a 400% ROI in Three Years

New Research Study Details the Total Economic Impact (TM) of ServiceNow HR Service Management Today’s workforce expects consumer‑grade service experiences....

BCBS of Minnesota Consumerizes Their Employee Service Experience

BCBS of Minnesota Consumerizes Their Employee Service Experience

Nasreen (Nash) Shaikh, HRIS Project Manager at Blue Cross Blue Shield (BCBS) of Minnesota, a health plan provider employing 3,500...

How Campbell’s Souped Up Its HR Services

How Campbell’s Souped Up Its HR Services

In a recent webinar with HR Executive Online, Kaitlin Arcamone, myHR Services Americas Manager, for Campbell’s Soup Company shared how...

Why Service Management Is Critical for Delivering Enterprise Shared Services

Why Service Management Is Critical for Delivering Enterprise Shared Services

This article originally appeared in Baseline Magazine. The healthcare industry has never been more exciting or more complicated. We’re seeing...

5 Ways to Reclaim Your Day: Productivity Tips from HR Experts

5 Ways to Reclaim Your Day: Productivity Tips from HR Experts

Are your days filled to the brim with meetings, conference calls, and a flood of emails? I have often found...

General Mills Extends Consumer Experience to its Employees

General Mills Extends Consumer Experience to its Employees

Pam Velcheck, HR Shared Services Operation Manager at General Mills recently joined a panel of customers at ServiceNow’s HR Summit...

Why Don’t HR Priorities Match the Employee Experience Reality?

At the recent HR Tech Conference and Expo, we took the opportunity to ask attendees to share their thoughts on...

Trying To Bring Your HR Services Into the Modern Age – HR Tech 2016

Is your HR team spending too much time answering routine employee questions? Do you want to enhance the HR service...

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