HR Service Management

Balancing High-Touch with Self-Service in HR

Balancing High-Touch with Self-Service in HR

HR professionals are trying to figure out how to balance self service and high touch support, and many still believe...

Why HR Services Should Mimic B2C Experiences

Why HR Services Should Mimic B2C Experiences

“What does great HR service look like?” This was the question a colleague of mine posed to a group of...

74% of businesses will be restructuring their HR departments in the next 12 months

74% of businesses will be restructuring their HR departments in the next 12 months

For HR professionals, people are the priority. Yet HR teams are not able to focus on the aspects of the...

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