Industry Focus

UK government cloud health: setting the standard for delivery

By Darren James, Office of the CISO, EMEA, ServiceNow  As a government entity with its own public sector ministry and related...

International Women’s Day: Empowerment at Work

Here’s an easy exercise: think of one woman in your life who inspires you to be a better, more empowered...

Executive Spotlight Q&A – Daniel K Österbergh, Area Vice President, Alliances and Channels, EMEA

This month, the annual EMEA PartnerNow Summit 2018 took place in Barcelona, Spain, bringing together close to 800 ServiceNow partners...

EMEA PartnerNow Summit Hackathon 2018

For my money, there’s nothing more motivating, more creative and more hands-on, real-world inspirational than a ServiceNow hackathon. These events...

Reactions and Advice following the 2018 Scalar Security Study

Just like the three previous years, the 2018 Scalar Security Study and the resulting Cyber Security Readiness of Canadian Organizations...

Work Smarter: Forrester Consulting Study Reports the Value of ServiceNow Security Operations

Everyone wants metrics and key performance indicators to prove things are going well. But when it comes to value, that...

The CISO’s 2018 Resolution: Security Orchestration and Automation

The CISO’s 2018 Resolution: Security Orchestration and Automation

It’s that time of the year again when we set resolutions to create better communities and selves. Many of us...

How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%

How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%

I have a really long commute, and the last thing I need is to be surprised by car trouble. Thankfully,...

Kingston Reigns: ServiceNow’s Latest Release

Today we’re excited to be launching Kingston!  With Kingston now generally available, let’s walk through some highlights within each of...

The Business Value of ServiceNow – A Look at IT, HR, Business Apps, and Customer Service

Our customers often tell me ServiceNow has changed the very nature of their day-to-day work. Productivity has increased; IT resolution...

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