Industry Focus

Show Preview: ServiceNow Now Forum & Now Summit Europe 2018

The best way to adopt global technology developments is to get first-hand experiences delivered by people that really understand your...

Tennessee redefines the customer experience for government services

This post is part three in a series about award-winning customer experience transformations. Part one focuses on Epicor, and part...

Fujitsu Is ‘Shaping Tomorrow’ With ServiceNow

There’s always an air of electricity in the room when a really enthusiastic, committed and forward-thinking group of technology practitioners...

5 years in a row – ServiceNow named a Gartner IT Service Management Magic Quadrant Leader!

5 years in a row – ServiceNow named a Gartner IT Service Management Magic Quadrant Leader!

We are humbled that ServiceNow has again been positioned by Gartner and our customers as a leader in the Gartner...

Legal Technology Transformation: The Challenges

To clear the air from the start, the legal sector is not always best known for its early adoption or...

ServiceNow and Box Together Power Future of Work, Drive Digital Transformation

ServiceNow and Box Together Power Future of Work, Drive Digital Transformation

People today expect great digital experiences, regardless of where they’re working, and to keep pace, companies are embracing technology that...

Financial fraud and cyber-crime: Can banks stay one step ahead?

There seems to be no shortage of news around cybercrime and fraud at financial services institutions.  The latest involves a...

Increasing HR Efficiency in the Public Sector

HR systems occupy a precarious position within the public sector, particularly after the legacy of heavy cuts implemented by the...

Transforming the Employee Experience – Difficult in Manufacturing Companies?

Talking about digitising HR systems and transforming the Employee Experience (EX) in global or multi-country companies, I am often asked...

Hackers are Outpacing Healthcare

Health system breach makes headline news…again. With new vulnerabilities being discovered every day, it’s not a matter of if, but...

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