Industry Focus

Work Smarter: Forrester Consulting Study Reports the Value of ServiceNow Security Operations

Everyone wants metrics and key performance indicators to prove things are going well. But when it comes to value, that...

The CISO’s 2018 Resolution: Security Orchestration and Automation

The CISO’s 2018 Resolution: Security Orchestration and Automation

It’s that time of the year again when we set resolutions to create better communities and selves. Many of us...

How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%

How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%

I have a really long commute, and the last thing I need is to be surprised by car trouble. Thankfully,...

Kingston Reigns: ServiceNow’s Latest Release

Today we’re excited to be launching Kingston!  With Kingston now generally available, let’s walk through some highlights within each of...

The Business Value of ServiceNow – A Look at IT, HR, Business Apps, and Customer Service

Our customers often tell me ServiceNow has changed the very nature of their day-to-day work. Productivity has increased; IT resolution...

The Student Experience Has Transformed: The One Stop Portal Higher Ed Needs to Stay Competitive

At Acorio, we realize that the mandate to drive digital transformation and offer “consumerized” student services has come to Higher...

Financial Sector CIOs: Gain Competitive Edge, Not Risk 

The financial services industry is facing down smaller startups with machine learning technology at a faster pace than incumbents in any other field.  ...

Chatbots and the Future of Employee Experience

Chatbots and the Future of Employee Experience

What is the future of employee experience?  To get a view, ServiceNow conducted a survey at this year’s HR Tech...

Three signs you need to rethink security operations

Protect. Detect. Respond? The classic cybersecurity framework was designed to help organizations improve their cyber resilience. From next generation firewalls...

Find Your Way with ServiceNow Learning Paths

Find Your Way with ServiceNow Learning Paths

What’s the fastest way to drive from Boston to Cincinnati? If you’re like me, it’s impossible to know the best...

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