Thought Leadership

The Power of an Amazing Onboarding Experience

Onboarding is a critical moment in the employee life cycle. It is the unique opportunity companies have to engage their...

Show Preview: ServiceNow Now Forum & Now Summit Europe 2018

The best way to adopt global technology developments is to get first-hand experiences delivered by people that really understand your...

Two New ServiceNow German Data Centres to Drive EMEA Expansion Opportunity

ServiceNow has announced the official opening and powering up of two new cloud services data centres in Frankfurt and Dusseldorf,...

A new CSM paradigm

Business is changing, continuously. Not just in terms of commercial markets and the product and service diversification that happens every...

Fujitsu Is ‘Shaping Tomorrow’ With ServiceNow

There’s always an air of electricity in the room when a really enthusiastic, committed and forward-thinking group of technology practitioners...

Legal Technology Transformation: The Challenges

To clear the air from the start, the legal sector is not always best known for its early adoption or...

Increasing HR Efficiency in the Public Sector

HR systems occupy a precarious position within the public sector, particularly after the legacy of heavy cuts implemented by the...

Transforming the Employee Experience – Difficult in Manufacturing Companies?

Talking about digitising HR systems and transforming the Employee Experience (EX) in global or multi-country companies, I am often asked...

ServiceNow Tackles the Technology Skills Gap in EMEA

The technology skills gap and its impact on those seeking to follow information technology careers has been widely reported on...

Clearing a Path on the Road to Reusable Data

When focusing on good data and its reuse, we often see instances where companies are trying to manage data across...

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