Thought Leadership

ServiceNow Tackles the Technology Skills Gap in EMEA

The technology skills gap and its impact on those seeking to follow information technology careers has been widely reported on...

Clearing a Path on the Road to Reusable Data

When focusing on good data and its reuse, we often see instances where companies are trying to manage data across...

Citizen Empowerment Through ServiceNow

Traditionally, the conception of the “consumer” and the “citizen” have always been distinct. Consumers demand choice, speed, and simplicity, whereas...

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