Cloud Operations

ServiceNow Cloud FedRAMP Certified!

Today we announced that we have officially received our Federal Risk and Authorization Management Program (FedRAMP) Authority to Operate. If...

Why the Enterprise Cloud Is Central to Your Security Strategy

I am fortunate enough to spend a lot of my time speaking with the technology leaders of the planet’s largest...

What is Real Availability in Your Cloud?

The way the cloud industry measures availability needs to change. It is not acceptable to use a blunt tool that...

Is Your Cloud Always Operational? The Quest for Nearly Perfect Availability

The Enterprise Cloud needs to be always operational for our customers. No vacations, no extended upgrade or maintenance windows, no...